"Just a note to thank you and Ryan for your help today ... it was a simple fix to insert the disk! The monitors are working well together so far. The tech at my workplace was kind enough to provide me with a longer cable as well. Now I have no excuse not to be more productive with my dissertation!
"Thanks again Jerome, for being so responsive, prompt and helpful with all the issues I've had this month. I really appreciate your help, and it comforting to know that you are there to help, even with the distance.
"Will look forward to talking about replacing the laptop in the not too distant future. I may just wait till I come up in December, but we'll see. In the meantime, I'll look at the models for which you provided the specs. Take care, and again, my sincere thanks for your help and support."
- Dianne
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